PBM Rebate Reconciliation Process Manager

Position Summary

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Rebate Reconciliation team is responsible for reconciling rebate payments from manufacturers with the invoices for those rebates. The Rebate Reconciliation Process Manager supports the team both as an individual contributor performing reconciliation duties on the most complex accounts and as a leader providing coaching, training, and management oversight to other team members, developing and designing optimal processes for the reconciliation function, leading projects, and solving complex and escalated issues.

• Problem‑solving and root cause analysis.
• Ability to manage multiple projects and deliverables with strict deadlines and to apply sound judgment to adjust priorities based on business needs.
• Ability to mentor and coach other team members at all levels.
• Excellent written and oral communication skills.
• Maintain collaborative communication with pharmaceutical manufacturers to ensure payment within contract terms.
• Communicate with pharmaceutical manufacturers regarding variances and disputes.
• Maintain collaborative, effective relationships with manufacturer contacts.
• Provide coaching and expert guidance to other team members, including direct supervision of contractors and oversight of other Analyst‑level team members.
• Lead department projects and initiatives to achieve department objectives.
• Identify process improvement and system enhancement opportunities to reduce costs, minimize processing time, improve controls, or increase client/manufacturer satisfaction.
• Create innovative solutions to improve processes and financial controls.
• Define requirements for new and enhanced tools to maintain and improve financial controls and create efficient processes for the reconciliation function.
• Design, develop, and document process changes.
• Deliver communication and training on existing processes and process/system changes.
• Maintain accurate documentation and training materials for existing processes.
• Lead testing efforts for system enhancements and defect fixes.
• Research complex issues and conduct root cause analysis to identify solutions to prevent issues.
• Conduct routine and ad hoc analysis and reporting to support departmental objectives.

• 5+ years financial or analytical experience.
• 5+ years experience in MS Excel (advanced skills required).
• PBM or pharmaceutical manufacturer experience and knowledge of pharmaceutical products.

• Experience working in a dynamic, fast‑paced environment.
• Experience with contract administration, financial and/or data analysis, reconciliations, and complex processes.
• Strong SQL, Teradata, or GCP experience.

Bachelor’s Degree in Finance, Accounting, Business, Math, or Economics preferred (or equivalent work experience).

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$66,330.00 – $ (base salary; actual offer based on experience, education, geography and other factors). Eligible for bonus, commission or short‑term incentive program.

Eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families, including medical, dental, vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.

07/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.