Legal Operations Professional

• Administer and maintain legal technology platforms such as e-billing, matter management, and knowledge management systems
• Coordinate vendor management, including tracking outside counsel performance, processing invoices, and maintaining vendor records
• Prepare reports, dashboards, and presentations on law department metrics, spend trends, and benchmarking data
• Conduct financial analysis of law department spend data
• Review and evaluate law firm and legal service provider pricing structures
• Create financial models to analyze alternative fee arrangements, prompt pay discounts, volume discounts, and other fee structures
• Identify cost savings and optimize outside counsel spend
• Support law firm and legal service provider pricing reviews, including rate benchmarking, fee arrangement comparisons, and value assessments
• Inform negotiation strategies and leadership decision-making
• Perform work guided by precedent, documented procedures, regulations, and professional standards, with some interpretation

• Bachelor's degree
• 1+ years experience working in legal operations, legal support, knowledge management, or a related professional services environment
• Experience collecting, organizing, and analyzing data to support operational reporting and decision-making
• 1+ years of experience with financial analysis, including building financial models, analyzing fee structures, and preparing pricing reviews or cost assessments
• Excellent organizational skills
• Excellent written and oral communication skills
• Strong financial modeling and analytical skills
• Ability to evaluate alternative fee arrangements, discount structures, and cost-benefit analyses
• Excellent Microsoft Office skills, including Word, Excel, PowerPoint, and Share Point
• Advanced Excel proficiency for financial modeling and data analysis
• Must live within commuting distance of a Humana office in Louisville, KY;
  Washington, DC; or Chicago, IL
• Occasional in-office attendance required

Demonstrates expertise in legal operations and financial analysis, with a strong focus on vendor management, cost optimization, and data-driven decision-making. Proficient in financial modeling and reporting, utilizing advanced Excel skills to support law department metrics and pricing evaluations.

• Legal Operations Experience
• Financial Analysis
• Financial Modeling
• Vendor Management
• Data Analysis

• Financial Modeling
• Data Analysis
• Cost-Benefit Analysis
• Pricing Reviews
• Alternative Fee Arrangements
• Microsoft Excel
• Microsoft Word
• Microsoft Power Point
• Share Point
• Organizational Skills

• Written Communication
• Oral Communication
• Organizational Skills

• Legal Operations
• Professional Services
• Vendor Management
• Cost Savings
• Benchmarking

• E-Billing Systems
• Matter Management Systems
• Knowledge Management Systems