Case Manager Mental Health Professional- Community Support Team (57541
Listed on 2026-08-11
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Healthcare
Mental Health, Community Health, Crisis Counselor, Substance Abuse Counselor -
Social Work
Mental Health, Community Health, Crisis Counselor, Substance Abuse Counselor
Job Details Level: Experienced
Job Location:
Thompson Center Crisis Programs - Aurora, IL 60506
Position Type:
Full-Time Education Level: Bachelors Degree Salary Range: $25.50 - $25.50 Hourly Travel Percentage:
Regularly Job Shift: 2nd Shift Job Category:
Health Care The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager Mental Health Professional (MHP) Community Support Teamwho demonstrates this mission and wants to work for an organization that makes a difference in the community.
Schedule:
Tuesday-Saturday 11:30a-8p
The Behavioral Health CST Case Manager is responsible for the provision of mobile emergency crisis intervention services and community support and engagement services. Services are provided primarily in the community, including local hospitals,other agencies, shelters, and client homes. CST Team members are expected to work with a team of service providers within theagency and throughout the social service community to ensure that all needs of clients are met.
EssentialJob Responsibilities:
- Attend to scheduled work hours and be flexible to meet client and program needs,as assigned by Program Manager or Director.
- Respond to calls from shift start to shift end.
- Respond to calls upon being dispatched
- Act as primary to triage/delegate and absorb first calls
- Responsible to provide independent program coverage when scheduled.
- Provide effective individual crisis counseling
- Consult with family members, case manager etc.
- Use intervention tactics to reduce symptomology
- Provide effective telephone counseling service
- Complete and sign required documentation on a timely basis
- CST billing within the next 2 shifts, AND prior to program billing deadlines
- CST log to supervisor(s) at the end of each shift
- Attend clinical supervision a minimum of once per month, and additionally as assigned.
- Attend and positively contribute to mandatory weekly CST meetings and be apositive contributor.
- Acquire and maintain certification in First Aid, Adult CPR, non-violent crisis intervention (CPI), Medication Training, IM+CANS.
- Through a team approach provides direct services to individuals assigned to theCST, at least 70% off‑site during times and locations most convenient to the client, in accordance with the individual’s service plan and complete all requireddocumentation according to standards of Rule
132, payers, and accreditation bodies. - Provide Direct Service for clients 70% of work hours
- Ensure that care provided integrates all facets of clients’ lives including mental/emotional health, physical health/wellness, employment and education,social and family relationships, substance use/abuse issues, &housing needs.
- Must meet monthly minimum predetermined productivity standards.
- Complete clinical assessments that meet the requirements of program funders and applicable administrative rules.
- Complete all necessary assessments including the Intake, IMCANS, LOCUS, HRA,consents, and required documentation including billing notes in accordance withRule
132 standards. - Develops and implements crisis plans and treatment plans outlining treatment goalsand interventions in collaboration with the client, CST, other providers, and other parties as identified by the client, following the standards of Rule
132, payers, and accreditation bodies.- Conduct, and/or participate in, treatment planning meetings.
- Develop, review and revise IP and complete corrections within the timeframeallotted
- Complete assessment tools and necessary paperwork (Intake, LOCUS,IMCANS, HRA, consents, client rights, privacy practices, etc. per program procedure)
- Provide direct implementation of Individual Treatment Plan for CST clients.
- Provide direct CST services that promote the reduction of crisis episodes and increased community functioning in order to meet rehabilitative, resiliency, and recovery goals.
- Maintain records of individuals in the CST program in accordance to Rule
132, payers, and accreditation bodies. Assist…
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