EM Site Coordinator

Benefits Information

• 3 weeks Paid Time Off
• 15 Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

Equal Opportunity Employer

BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.

Minimum Requirements:

• High School Diploma or GED required.
• At least six (6) months' experience in the field installation of EM equipment or similar/related experience preferred.
• Valid driver's license and the ability to safely operate a motor vehicle.
• Ability to receive client's approval to work on contract required.

• Work experience in the corrections industry preferred.
• Knowledge of electronic monitoring field equipment.
• Ability to interpret EM messages and daily summary reports.
• Effective verbal and written communication skills with internal and external contacts.
• Good presentation skills.
• Ability to organize and manage inventory.
• Ability to work independently with minimal supervision.
• Ability to work with computers and the necessary software typically used by the department.

Encountered on a regular basis as part of the work this job performs.

• Installations and general fieldwork may require entering possible unstable or hostile environments
• Extensive local travel required.
• Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
• Ability to safely operate a motor vehicle to deliver and install EM equipment.

Summary:

The Site Coordinator provides participant orientation of program rules as outlined by the Court Order. Provides the installation, servicing, and removal of electronic monitoring equipment. Reports violations as outlined by the Agency's contract. Collects program payments directly from participants, ensuring that all nonpayment is reported prior to a negative balance. Maintains equipment, ensuring that it is in working order and that inventory levels are kept at a sufficient level and that lost/damaged is kept to a minimum.

Provides customer service to all stakeholders involved in the contracting of services.

Primary Duties and Responsibilities:

• The Site Coordinator completes the initial intake process with participants, including the preparation of all paperwork and data entry into required systems.
• Conducts program orientation meetings with new participants to explain program rules and regulations and ensure participants understand their responsibilities.
• Installs and removes EM equipment in contracting agency offices or in participant residences in accordance with contractual guidelines.
• The Site Coordinator maintains adequate inventory of equipment and supplies in order to service contracts within a specific area. Ensures that equipment is in good working order. Works to keep lost and damaged equipment levels to a minimum.
• The Site Coordinator sets participant schedules and specify all approved activities based on sentencing information, if required by contract. Approves temporary schedule changes for approved activities.
• The Site Coordinator troubleshoots equipment problems in the office or in participant residences, via telephone and/or in conjunction with Monitoring Operations staff.
• May conduct drug screens according to assigned random schedule for each participant check‑in, as required by contract.
• May perform breath analysis when necessary for equipment installation or participant check‑in, as required by contract.
• May conduct visits to participants' homes, businesses, or treatment locations to verify equipment placement, participant presence, and program compliance, as required by contract.
• Visits local prisons and other correctional facilities to collect unused equipment.
• Cleans and maintains field EM equipment. Inspects…