Financial service representative

Patient Financial Services Representative

• Process and submit healthcare claims accurately and timely
• Assist with monthly patient statement processing
• Enter payment vouchers and receipt information
• Maintain detailed patient account and accounts receivable records
• Verify insurance coverage, eligibility, and benefits
• Research and resolve billing discrepancies
• Respond to inquiries and billing correspondence from insurance carriers and third parties
• Support collection efforts to maximize account resolution
• Perform account reconciliations and reporting activities
• Manage patient correspondence and returned mail
• Complete data entry and administrative projects as assigned

• Knowledge of medical insurance terminology and billing processes
• Strong data entry and 10-key skills
• Experience working with accounts receivable, billing, or healthcare financial services
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities and meet deadlines
• Proficiency with computer systems and electronic records

• Experience with insurance verification and benefits investigation
• Accounts receivable and collections experience
• Experience working with electronic medical record systems such as Epic
• Healthcare revenue cycle experience

• Detail-oriented and highly accurate
• Dependable and self-motivated
• Comfortable working independently and as part of a team
• Professional in written and verbal communication
• Committed to providing excellent service and support

• Stable weekday schedule with no anticipated overtime
• Supportive and collaborative team environment
• Professional business-casual office setting
• Opportunity to build experience within healthcare financial operations
• Meaningful role supporting patients and healthcare services

If you have experience in medical billing, insurance verification, accounts receivable, or healthcare customer service and are looking to join a team-focused organization, we'd love to hear from you.