Senior Employee Relations Partner

Posting Type Remote/Hybrid Job Overview

The Employee Relations Specialist serves as a trusted advisor and practitioner responsible for navigating complex workplace matters with sound judgment, legal fluency, and a commitment to both people and organizational health. The Senior Employee Relations Specialist (Level
6) is a senior IC expert responsible for leading complex employee relations and performance management cases end-to-end, ensuring consistent, defensible, and equitable outcomes across the organization. This role operates as a strategic partner to Sr. HRBPs, absorbing high‑risk and high‑complexity ER work while enabling HRBPs to focus on business strategy, talent decisions, and organizational effectiveness. This role partners closely with HRBPs, Legal, and senior leadership to resolve issues swiftly and fairly while strengthening the company's culture as we scale.

• Lead end‑to‑end investigations into complex employee relations matters (e.g., misconduct, discrimination, retaliation, policy violations).
• Conduct structured interviews, assess credibility, synthesize evidence, and produce clear, legally defensible findings and recommendations.
• Partner closely with Legal to manage risk, escalation thresholds, and compliance requirements.
• Ensure consistent application of policies globally, accounting for regional legal and cultural differences.

• Advise on high‑risk performance cases, including PIPs, coaching plans, and involuntary separations.
• Ensure performance processes follow structured, documented frameworks with clear expectations, timelines, and success metrics.
• Support differentiation between performance, capability, and organizational/system issues in partnership with HRBPs.
• Drive consistency in disciplinary actions and ensure fairness across managers and teams.

• Act as a subject matter expert in employment law (multi‑state and global) and internal policy frameworks.
• Ensure rigorous documentation standards and audit readiness across all ER and performance cases.
• Identify and mitigate legal, reputational, and employee experience risks before escalation.
• Own ER case governance, including escalation pathways and decision frameworks.

• Coach managers on feedback delivery and documentation, navigating difficult conversations, and determining when and how to escape ER matters.
• Partner with Sr. HRBPs to align ER decisions with broader talent, calibration, and organizational outcomes.
• Provide real‑time case consultation for ambiguous or sensitive situations.

• Analyze ER case data to identify patterns by manager, function, or region and repeat manager risk patterns.
• Identify policy gaps and organizational friction points.
• Drive improvements to ER playbooks, templates, and workflows.

• Design and deliver manager education on performance management rigor, documentation standards, bias mitigation, and fair process.
• Build scalable tools (templates, guides, intake frameworks) that improve quality and consistency of ER handling.
• Partner with HRBPs to elevate overall organizational capability in managing performance and ER proactively.

• Recommend outcomes, risk mitigation strategies, and disciplinary actions while owning ER process integrity, case quality, and documentation standards.
• Escalate high‑risk decisions to HRBPs, Legal, or leadership as appropriate.

• 5+ years of progressive HR experience with at least 3 years in a dedicated Employee Relations or HR compliance role.
• Demonstrated experience leading workplace investigations independently from intake through resolution.
• Working knowledge of multi‑state employment law and regulatory compliance requirements.
• Proven ability to manage sensitive, high‑risk cases with discretion and sound judgment.
• Strong written communication skills—able to produce clear, legally defensible documentation.

• Experience in a global SaaS/technology or pre‑IPO company environment.
• Experience partnering with HRBPs in a…