Senior Learning Operations Analyst

Now Hiring:
Senior Analyst – Learning Operations (Global Team)

A leading global hospitality organization is looking for a Senior Analyst, Learning Operations to join their Global Learning & Capability Building team
. This role will support a high-impact Brand Immersion program
, a sales-focused learning initiative that equips stakeholders with the tools and insights needed to drive development and brand alignment in real-world deal environments.

This is a hands-on, execution-focused role ideal for someone who enjoys working at the intersection of learning, data, and technology
.

• Manage and execute LMS/LXP platform operations (content publishing, configuration, analytics, maintenance)
• Analyze learning data (engagement, completion, survey insights) and recommend improvements
• Build dashboards and reports to track program performance
• Identify learner behavior trends and optimize content and delivery
• Develop and maintain digital learning assets (modules, guides, job aids)
• Apply basic technical skills (HTML, iframes) to enhance content
• Troubleshoot LMS/SCORM issues and support smooth content delivery
• Leverage AI and modern tools to accelerate content creation and execution

• 3+ years in Learning & Development, Learning Operations, HR Tech, or similar
• Experience working with LMS platforms (uploading, configuring, testing content)
• Strong data analysis and reporting skills (Excel, LMS analytics, etc.)
• Familiarity with SCORM and basic troubleshooting
• Working knowledge of HTML (embeds, simple edits)
• High attention to detail and strong execution mindset

• Experience with tools like Articulate, Saba, Oracle, Novo Ed, or similar
• Exposure to learning analytics and reporting
• Familiarity with SCORM/xAPI standards
• Bachelor’s degree in a related field or equivalent practical experience (certifications, bootcamps, or self-taught backgrounds welcome)