User Experience Researcher

Job Description

We are offering a contract employment opportunity for a User Experience Researcher 2 in the industry of information technology. This role will be based in Falls Church, Virginia, 22042, United States. As a User Experience Researcher 2, you will play a pivotal role in shaping user experiences by conducting impactful research, aligning with product objectives, and working closely with designers, product managers, and engineers.

• Conduct user experience research and provide insights that drive our learning experiences.
• Collaborate with cross-functional teams to explore problems from multiple perspectives and align research solutions with product strategy.
• Identify exploratory research opportunities with product leadership and use research to determine what ideas best meet user and business needs.
• Develop an evidence-based research strategy in partnership with cross-functional teams.
• Advocate for UX research best practices and efficiently iterate research within two-week sprint cycles.
• Use data to define and track key metrics, providing clear insights.
• Acquire a thorough understanding of customer use cases and ensure their needs are addressed.
• Gain deeper knowledge of market segments and competitors.
• Apply appropriate research methods to achieve goals.
• Work closely with designers, product managers, and engineers to bridge user needs with design and instructional solutions.

• Proficient in research methodologies and best practices
• Demonstrated leadership skills and ability to collaborate with diverse teams
• Expertise in conducting clinical trial operations
• Ability to analyze and interpret key metrics
• Strong understanding of user experience (UX) principles
• Competency in competitor analysis and market segmentation
• Ability to bridge gaps and join efforts between various stakeholders
• Experience in designing and understanding customer use cases
• Proficient in tools such as 'Join Me' for collaboration and communication
• Ability to generate insights and evidence-based conclusions from data
• Familiarity with design controls and their application in UX
• Strong understanding of conductivity in the context of UX research