Commercial Insights Analytics Manager

Overview

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ portfolio harnesses deep scientific expertise across biology, chemistry, and physics.

Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partners with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

• Strategic Decision Support
  Serve as a trusted advisor to commercial and executive leaders by translating data into strategic insights and recommendations
• Support annual planning, forecasting, and long-range strategy through customer, market, pricing, and profitability analysis
• Identify growth, margin, and productivity opportunities through structured analysis and scenario modeling
• Commercial Performance Management
  Own the design, tracking, and interpretation of core commercial KPIs (e.g., revenue, margin, pricing, mix, customer profitability, pipeline, churn)
• Lead regular performance reviews (monthly/quarterly) and provide insightful narratives on results, risks, and opportunities
• Drive clarity and alignment on performance drivers, trade-offs, and root causes
• Pricing, Margin & Profitability Analytics
  Partner with pricing, finance, and commercial teams to evaluate pricing strategies, discounting, and margin leakage
• Analyze customer, product, and channel profitability to inform segmentation, investment decisions, and deal economics
• Support cases for commercial initiatives, pricing changes, and strategic investments
• Insights & Analytics Leadership
  Guide the development of dashboards and reporting that are insight-led, decision‑oriented, and executive-ready
• Ensure analytical outputs are focused on “so what?”, not just metrics
• Translate advanced analytics or data science outputs into practical business implications
• Cross‑Functional Influence & Stakeholder Management
  Collaborate closely with Commercial, Finance, Marketing, Sales, Operations, and Data teams
• Influence priorities without direct authority through data-driven storytelling and structured recommendations
• Act as a bridge between technical analytics teams and business leadership

• Bachelor’s degree in Business, Economics, Finance, Statistics, Analytics, Engineering, or a related analytical field
• 7–10+ years of progressive experience in commercial analytics, business intelligence, strategy, finance, or a related function, with significant business‑facing responsibility
• Exposure to CRM, ERP, and commercial systems (e.g., Salesforce, SAP, Oracle, or similar)
• Proven experience translating complex data into clear, actionable insights that influence senior leadership decisions
• Strong understanding of commercial performance drivers, including revenue, margin, pricing, mix, customer profitability, and sales pipeline dynamics
• Hands‑on experience supporting strategic planning, forecasting, and performance management processes
• Demonstrated experience with pricing, discounting, margin analysis, and profitability analytics at customer, product, and/or channel level
• Advanced analytical and problem‑solving skills with the ability to structure ambiguous business questions and develop data‑driven recommendations
• Excellent executive‑level communication skills, including the ability to craft clear narratives, recommendations, and implications from analysis
• Strong stakeholder management skills, with a track record of influencing cross‑functional partners without direct authority
• Experience working with dashboards,…