IT Analyst Infrastructure

## IT Analyst Infrastructure Apply locations:
Mapleton, Illinois time type:
Full time posted on:
Posted Yesterday job requisition :
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** Career Area:
** Technology, Digital and Data
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* Job Description:

**** Your Work Shapes the World at Caterpillar Inc.
** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

This IT Analyst Infrastructure position is for the individual with the desire to work in a technical capacity, onsite at Caterpillar’s Castings Foundry and Seals facility located at Mapleton, Illinois. This position comprises supporting facility end computing devices, applications, and site-specific infrastructure. Candidate will perform implementation, integration, support, and security compliance for both PC based hardware and software. Candidate will participate in and assist with application account administration and management.

Additionally, candidate will have the ability to consult and participate in facility related projects introducing/deployment technology to support business related initiatives. We seek a results-oriented team player willing to work on sometimes tight schedules, and possess excellent verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Candidate must also be a self-starter and possess strong initiative/willingness to understand business processes.
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* What You Will Do:

*** Provide PC hardware/software support for devices including corporate deployed IT assets at the Castings Foundry and Seals facility
* Provide PC operating system support and security patch updates/deployments
* If requested, assist facility with hardware diagnosis including engaging with 3rd party vendors
* Basic understanding of network infrastructure (switches, routers, cabling, architecture understanding)
* Performing basic network and server equipment installation under the direction and support from Caterpillar’s infrastructure team
* Assist with Caterpillar and vendor (factory floor) on application/software related issues
* Provide Root Cause Analysis on issues impacting computers on the factory floor and make necessary corrections or make recommendations to the site on changes to improve/resolve impact
* Assist with supporting Caterpillar developed applications including initial troubleshooting
* Assist with non-standard account administration in Active Directory
* Assist with other engine castings and seals facility IT projects and initiatives as requested.
** What You Have:
*** Bachelor's degree in Computer Science or 7+ years’ IT experience in each of the following:  + Information technology  + PC related hardware/software technology
* Backend infrastructure (server, storage, database, network)
* Excellent written and oral communications
** Top Candidates Will Also Have
*** Experience with in each of these areas:  + Enterprise and Technical Architecture understanding  + Office 360 client computing solutions  + Project Management capabilities  + Effective teamwork skills  + Initiative (Self Starter)  + Network+, or Microsoft Server and Client certifications  + Experience in an engine castings foundry environment
** Additional Information
*** Relocation assistance not available for this position
* Sponsorship not available for this position

About Caterpillar –For more than a century, Caterpillar has helped build a better, more sustainable world. With 2025 sales and revenues of $67.6 billion, Caterpillar Inc. is shaping the future as the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company’s primary business segments:
Power & Energy, Construction…