More jobs:
Hybrid IT Support Specialist - 1st Tier, Process-Driven
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-07-03
Listing for:
Ecentria Group
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Ecentria Group is seeking a 1st Tier IT Support Specialist to work in a hybrid role in Aurora, IL. The position requires collaboration with support engineers and internal customers to ensure smooth IT support. Key responsibilities include responding to requests, troubleshooting issues, and developing self-service processes.
Ideal candidates will have a Bachelor's in CIS/CS, 2+ years of customer support experience, and 4+ years in Windows and Microsoft Office. Ecentria offers a salary range of $45,000 – $50,000 along with generous benefits including medical, dental, and 401k participation.
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