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NOC Technician - Incident & Network Troubleshooting
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-07-16
Listing for:
GOEBEL FIXTURE COMPANY
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Scientel Solutions is seeking Network Operations Technicians for its Aurora, IL NOC to monitor systems, perform Tier 2 troubleshooting, escalate incidents, and coordinate with customers and vendors to ensure timely resolution. You will assess alerts, manage ticket life cycles, and provide updates to stakeholders while adhering to SLAs.
You will work to resolve issues on routers/switches/firewalls and TCP/IP, with a strong emphasis on documentation, cross-team communication, and customer
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