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Senior Conversational AI & IVR Advisor

Job in Aurora, Kane County, Illinois, 60505, USA
Listing for: Cigna Health and Life Insurance Company
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 153317 - 203600 USD Yearly USD 153317.00 203600.00 YEAR
Job Description & How to Apply Below

Cigna Group in Chicago, IL seeks an Application Development Senior Advisor to develop and support conversational call flows that align with business objectives. You will work in a large transformational program, enable personalized customer experiences across voice, text, and chat, and lead the adoption of advanced capabilities.

Responsibilities include building IVRs, CAI applications, estimating efforts with the Solution Architect, and maintaining high-quality, defect-free code through testing

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Position Requirements
10+ Years work experience
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