AI Transformation Director

Responsibilities

• Own end-to-end execution of AI initiatives across Consumer & Business Banking, from problem definition through implementation and value realization
• Translate business priorities into a clear, actionable AI roadmap aligned to financial, risk, and strategic outcomes
• Establish and manage structured intake, prioritization, and governance processes
• Drive portfolio alignment, eliminate duplication, and enable reuse of scalable AI capabilities across business lines
• Lead redesign of end-to-end business processes, embedding AI, automation, and analytics into core workflows
• Ensure AI solutions are integrated into frontline workflows to drive measurable productivity and client experience improvements
• Proactively identify and prioritize AI and automation opportunities that improve business performance and client engagement
• Serve as the primary point of accountability for AI execution within Consumer & Business Banking

• Bachelor’s degree or equivalent work experience
• 15+ years of experience leading large, complex programs or transformation initiatives with enterprise-wide impact
• Proven track record leading AI, analytics, or digital transformation initiatives at scale
• Demonstrated success leading cross-functional initiatives with both direct and indirect leadership responsibility

• Bachelor's degree