Sr Solutions Engineer

Overview

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people, and we prioritize a diverse F5 community where each individual can thrive.

About our job descriptions: when applying for any of the roles in F5, our ideal candidate is not necessarily someone who meets all the posted requirements. This is a representation of how the job has been done in the past. Reach out, even if you don’t check all the boxes, but believe you bring your own unique capabilities that can be utilized to ensure the success of the position and the organization.

The Solutions Engineer (SE) is a sales and technical role focused on customers and partners, and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. The SE should have excellent technical skills and knowledge on both F5 products and the ecosystem.

Training and certification are provided to keep these critical skills up to date. The high-level objective is to achieve the allocated sales target and sell relevant F5 solutions and products to large Enterprise organizations in North America, in partnership with the Sales Director and Solutions Engineering Team. From the customer’s perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and proposes effective solutions.

The SE presents both technical features and business benefits in the Technical Value Proposition. We offer a suite of technologies for developing and delivering modern applications, bridging Net Ops and Dev Ops with multi-cloud application services from code to customer.

Sounds interesting? Read on!

• Articulate the F5 product strategy, messaging, and positioning
• Communicate F5’s value proposition and solutions for customer business objectives
• Provide technical expertise through sales presentations, solution designs, demonstrations, and proofs of concepts (in-person or virtual)
• Mentor and educate sales teams on the value of F5 solutions and business drivers
• Determine viability of opportunities and map out organizational structure
• Drive the sales process in partnership with the Account Manager, identifying the Technical Decision Maker, obtaining technical validation, support, and sponsorship
• Deliver world-class customer service throughout the customer lifecycle
• Collaborate with internal technical and sales resources, share best practices, and seek expertise as opportunities arise

• Intelligent load balancing
• Application acceleration
• Application request routing
• Application security principles/tools (Web Application Firewalls, L7 DoS solutions, Bot Defense)
• Web serving and dynamic content caching
• TLS/SSL and compression offload
• BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience
• 10+ years of experience in a Sales Engineer or related role
• Experience as a sales engineer solution selling across multiple products
• Experience in traffic management and load-balancing technologies (e.g., F5, Citrix, Riverbed, Kemp)
• Knowledge of HTTP, web servers, and web applications; protocols (TCP/IP, Web Socket, SPDY/HTTP2, SSL, SMTP, POP, DNS)
• Linux/UNIX systems proficiency and networking/Internet security product experience
• Experience with cloud providers (GCP, AWS, Azure) and SaaS solutions
• Microservices architecture, Kubernetes, Docker, API development/management
• Dev Ops experience (tools, processes, culture) and experience working with enterprise customers

The annual base pay range for this position is $ – $. Details about benefits are available at:  F5 reserves the right to change or terminate any benefit plan without notice. The pay range is as of the time of posting and may change.