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Global Head of Strategic Technical Support
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Jobtailor is seeking an executive leader for Technical Support to shape a bold, data-driven global strategy aligned with Customer Success and company priorities. You will lead Senior Directors and Directors, setting the operating model and culture at scale.
You will own global metrics and executive dashboards, surfacing business health and enabling proactive interventions. You will act as escalation leader for the most complex customer situations, building trusted C-level and board
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