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Technical Solutions Analyst, Operations Customer Testing Services
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Analyst
Job Description & How to Apply Below
Responsibilities
- Provide second and third-level technical support
- Coordinate customer onboarding projects
- Facilitate network testing
- Serve as a technical liaison between customers, internal teams, and vendors
- Manage technical projects from start to finish
- Identify process improvements
- Typically requires 0-3 years of relevant experience
- Associate’s degree in information technology or a closely related field
- Novice to intermediate understanding of subject
- Ability to diagnose and resolve technical issues
- Capacity to lead customer projects, coordinate across multiple stakeholders, and manage timelines
- Skilled in creating and maintaining technical documentation
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