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Client Tech Support Specialist - SaaS/Healthcare
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-07-21
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Jobtailor in Illinois seeks a customer-focused technical support specialist to assist clients and internal staff with software usage and troubleshooting.
You will handle tickets, train users, document incidents in the case management system, and collaborate with cross-functional teams to resolve issues, including on-call rotations.
The role emphasizes independent problem solving, strong communication, and maintaining high client satisfaction in a fast-paced environment.
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