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Hybrid IT Support Specialist — Incident Resolution
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-07-22
Listing for:
Ecentria
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Optics Planet, Inc. is seeking a 1st Tier IT Support Specialist to join our hybrid IT team in Aurora, IL. You will assist internal customers and support engineers to resolve issues efficiently while promoting high levels of customer satisfaction.
The role requires Windows and Microsoft Office expertise, strong organizational skills, and the ability to work with cross-functional teams. You will contribute to process improvements and may assist in developing automated self-service solutions.
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