Senior Associate, Product Management – PULSE

Partner in transforming how millions of customers engage with their money
Improve the consistency, scalability, and adoption of payment experiences across platforms
Evaluate current processes, identify improvement areas, and implement solutions supporting business goals and customer needs
Work across product areas including Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market
Collaborate with technology teams to build acceptance criteria and identify research needs for future feature design
Break down business epics into features and user stories, driving teams toward minimum viable products
Use hypothesis-driven data assessment to ensure products and features meet business needs
Own and prioritize feature development roadmaps while managing risk
Conduct research and develop features using new and evolving technology in an agile environment
Collaborate with designers, technologists, data scientists, subject-matter experts, and partner teams
Deliver well-managed product platforms by understanding technology trends and architecture strategy
Participate in horizontal forums and build relationships across technology, design, stakeholder, and partner teams
Articulate product roadmaps, deliver business value, and share results with stakeholders

Requirements

• Bachelor's degree or military experience
• At least 1 year of product management experience, or at least 1 year in product design, agile delivery, business analysis, data science, or software engineering
• Preferred:
  Bachelor's degree in computer science or engineering
• Preferred: 1+ years translating business strategy or analysis into consumer-facing digital products
• Preferred: 1+ years working on core product platforms powering digital experiences
• Preferred: 1+ years working with cross-functional teams as a product owner in an agile development process
• Intellectual curiosity and comfort with ambiguity
• Ability to communicate complex ideas clearly and influence stakeholders
• Bias toward action, organization, multitasking, and prioritization
• Passion for customers and product development
• Appetite for learning new technologies and humility when asking for help
• Ability to work with diverse teams and establish long-lasting relationships
• Capital One will not sponsor a new applicant for employment authorization for this position

Core Competencies

Demonstrates expertise in product management and agile delivery, with a strong focus on developing consumer-facing digital products and collaborating with cross-functional teams. Capable of translating business strategies into actionable product roadmaps while ensuring alignment with customer needs and technology trends.

Highest-signal resume keywords

• Product Management Experience
• Agile Development Process
• Cross-Functional Team Collaboration
• Feature Development Roadmaps
• Data-Driven Decision Making

ATS Optimization Keywords

Hard Skills

• Product Design
• Business Analysis
• Data Science
• Software Engineering
• Feature Development
• User Story Creation
• Hypothesis-Driven Data Assessment
• Digital Product Development
• Technology Trends Understanding
• Agile Methodologies

Soft Skills

• Communication
• Influencing Stakeholders
• Organizational Skills
• Multitasking
• Relationship Building

Industry Keywords

• Payment Experiences
• Consumer-Facing Products
• Business Goals
• Minimum Viable Products
• Product Roadmaps
• Stakeholder Engagement
• Technology Architecture
• Customer Engagement
• Product Platforms
• Research and Development