Spanish Speaker- Customer Support

Job Description

Carematix is a recognized leader in Telehealth industry. We have been serving some of the largest Pharmaceutical, Biotechnology, Universities and Hospitals here in US and around the globe.

The Customer support person would be responsible for directly supporting our clients in use of our connected health devices and other technology solutions (web based and apps). The interaction is primarily through phone, email and often requires screen share etc.

The ideal candidate is as follows:

• Motivated and self learner
• Strong interpersonal skills
• Strong communication skills both written and oral esp in Spanish (required)
• Adept with the use of technology such as email, audio/video conferencing, Microsoft office (word, Excel, Powerpoint), web searches etc.
• Ability to problem solve, ask probing questions, and troubleshoot
• People focus
• Detail oriented
• Team player
• A college degree is preferred
• One- two years work experience in customer facing/serving roles, Healthcare experience is a plus
• Work authorization in US

Job Type: Full-time (hybrid)

Pay: $36,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• Paid time off

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Chicago, IL 60602 (Required)

Carematix is a recognized leader in Telehealth industry. We have been serving some of the largest Pharmaceutical, Biotechnology, Universities and Hospitals here in US and around the globe. We develop devices with communication technologies embedded.