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Lead Technical Consultant – Digital Client Implementations
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-09-12
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
Technical Support, Technical Writer
Job Description & How to Apply Below
- Lead and guide the work of technical staff
- Participate in an agile work team
- Break down features into user stories
- Serve as liaison between business and technical groups
- Plan, size, assess impacts, monitor progress, and report on work initiatives
- Actively manage and upscale risk and customer-impacting issues to management
- Develop and maintain user stories from prioritized features
- Ensure user stories align with product vision, include adequate acceptance criteria, and meet the definition of ready
- Make decisions regarding functionality and work priority
- Provide product and technical consultation to working teams
- Sign off to accept each user story
- Solve problems critical to project initiatives and remove roadblocks with partner teams
- Participate in planning events, team demos, system demos, retrospectives, inspect and adapt workshops, and other ceremonies
- Develop and maintain project plans for new project initiatives
- Ensure tasks, deliverables, and schedule commitments are met
- Bachelor's degree or military experience
- At least 2 years of experience working with REST APIs and JSON formats
- At least 2 years of experience utilizing API testing tools like Postman or Hoppscotch to construct HTTP requests, inspect headers, and debug endpoint payloads
- Familiarity with API protocols, including API keys, TLS/SSL, and JWT (JSON Web Tokens)
- Ability to translate technical specifications for non-technical stakeholders and lead network participants through onboarding, certification testing, and go-live
- Skill in analyzing log files, network traces and error codes to resolve client testing issues
- 2+ years in the Payments industry
- Client-facing technical support and documentation skills
- Capital One will not sponsor a new applicant for employment authorization for this position
Demonstrates expertise in leading technical teams, managing user stories, and ensuring alignment with product vision while effectively communicating with both technical and non-technical stakeholders. Proficient in API development and testing, with a strong background in the Payments industry.
Highest-signal resume keywords- User Story Development
- API Testing Tools
- REST APIs
- Payments Industry Experience
- Client-Facing Technical Support
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