AVP, Casualty Claims - Excess

Job Description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Arch Insurance Group Inc. (AIGI) has an opening in the Claims Division for an Assistant Vice President, Energy Claims and Excess Casualty Claims. In this role you will lead the development, implementation, and execution of claims strategies to deliver optimal loss cost management and customer satisfaction in support of overall business objectives. You will lead and direct complex claims department leadership and personnel to achieve high standards of productivity, efficiency, and alignment of organizational goals.

You will also ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the Arch organization.

• Cultivate a departmental culture that excels in communication and collaboration
• Drive the development, implementation and continuous planning, organizing, and leading of all claim programs, metrics, processes, results and initiatives across the Middle Market Excess claims unit and the E&S and Retail Energy claims unit
• Lead, direct, and have full management accountability for Claims staff with an emphasis on talent management and succession planning in accordance with corporate strategic direction
• Collaborate with Underwriting, Risk Management, Actuarial, and other stakeholders to ensure knowledge sharing on market trends, legal changes, portfolio management and loss developments
• Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis
• Be responsible for cost containment strategies including allocated and unallocated expenses within the Claims operation
• Assist with development of Claims annual operational goals, objectives and budgets
• Manage and ensure accurate and timely case reserving
• Communicate effectively with Underwriters, brokers and reinsurers on relevant claim developments
• Attend mediations, arbitrations, depositions, trials, as necessary
• Perform other duties and/or projects as assigned

• Bachelor’s degree;
  Juris Doctorate degree preferred
• 10-12 years working experience in a legal environment or the insurance industry managing a team supporting commercial accounts for high exposure Excess Casualty claims, litigation, and coverage
• Desire experience in Energy, Oil & Gas
• Demonstrated people management and development skills in a service/account management role
• Detailed technical knowledge of general liability claims handling with the ability to advise Casualty Claims Examiners on complex injury and coverage cases
• Hands‑on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal and external peers and other professionals across organizational lines
• Strong problem‑solving, critical thinking, analytical, organizational, and time‑management skills
• Ability to analyze, organize, and present information in a clear and succinct manner
• Ability to take part in active strategic discussions
• Ability to work independently and in a team environment
• Willing and able to travel 15%
• Role is hybrid and 3 days in office

$170,000 - $195,000/year

• Total individual compensation (base salary, short & long‑term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning…