Supervisor, Distribution

Overview

Tuxedo Inbound Supervisor

Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formal wear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce sites. The company’s brands include Men’s Wearhouse, Jos.

A. Bank, Moores and K&G Fashion
. At Tailored Brands, we value differences and know they make us better. We are always working to make our Company a more diverse, equitable and inclusive place to work.

About The Job

Tuxedo Operations at the BVDC seeks an Inbound Supervisor to assist management in overseeing all day-to-day tasks related to the tuxedo rental Inbound division. This includes performing tasks involved in picking, scanning, processing, re-stocking, manual marrying, pre-sort preparation, sorting, offloading, location scanning, locating missing items, building tuxedo reservations, product validation, quality control, and troubleshooting by following standard work methods and practicing safe work habits to ensure production is as efficient and safe as possible.

• Assist management with all day-to-day tasks involved in the processing of rental tuxedos Inbound to ensure the daily workload is completed in a timely and efficient manner
• The hands-on team leader trained in all areas of the processing of rental tuxedos Inbound activities that include picking, scanning, processing, re-stocking, manual marrying, pre-sorting, sorting, offloading, location scanning, locating missing items, building tuxedo reservations, product validation, and quality control
• Ensure accurate and rapid movement and processing of merchandise
• Ensure tuxedo rental garments follow facility quality guidelines and set standards
• Assist with planning and coordinating daily activities for Inbound team members to achieve department goals
• Work with other departments within the distribution center to solve tuxedo merchandise processing issues
• Train, inspire, and motivate team to achieve desired results in productivity, teamwork, quality, safety, and job knowledge
• Assist with hands-on job training to team members and seasonal employees
• Interact with and maintain a positive relationship with management and department staff
• Contribute to building and fostering a positive team spirit and high-quality work environment to support the company’s goals and objectives by providing outstanding performance and customer service
• Provide feedback and on-going coaching by practicing good servant leadership principles to always promote teamwork
• Assist with monitoring and reporting performance of Inbound employees
• Track information accurately to facilitate flow of tuxedo merchandise in an expedite manner
• Works closely with the management team to recommend improvements that would further increase performance
• Provide recommendations related to Tuxedo Inbound operations to ensure efficiency and effectiveness of the department’s operations
• Provide a clean and safe work environment and maintain equipment inventory
• Advise management of all breakdowns and maintenance needs immediately to ensure good routine preventive maintenance on all equipment and facility is in proper working condition
• Special projects as needed, and any additional duties assigned by the management team

• Bachelor’s and/or equivalent work experience in a leadership position
• Minimum one (1) year experience in a “hands-on” leadership role working in a fast-paced, high-volume environment
• OSHA / safety training preferred
• Public or large group speaking preferred
• Minimum one (1) year experience in the processing of rental tuxedos preferred
• Computer literate and working knowledge of Microsoft Office in Word, Excel, Outlook
• Ability to work in a fast-paced, team environment with others and good work ethics
• Basic knowledge of Oracle software relating to Tuxedo Operations is a plus
• Bilingual (English and Spanish) preferred
• Previous supervisory experience is a plus
• Excellent listening, verbal and written communication skills
• Dem…