Manager, Volunteer Engagement

Responsibilities

• Establish high performing staffing and volunteer-placement models with a culture in which volunteers and staff work interdependently to achieve the mission of the American Red Cross. Responsible for management of a team which may include hiring, assigning work, coordinating, training, coaching, evaluating and managing performance of staff and volunteers. Develop, implement and/or expand effective staff and volunteer programs and services.
• Implement and execute creative plans, strategies and methods, with particular attention to diversity and inclusion goals, in alignment with organizational strategic plans and in support of assigned programs and services. Oversee efforts to ensure availability of a sufficient pool of regulated and non-regulated volunteer staff to maintain efficient operations. Ensure goals are set, monitored and realized including attainment of national standards, in area of responsibility.
• Conduct needs assessment with internal partners to determine opportunities, develop and execute plans for reaching objectives and meeting operational needs.
• Build relationships and collaborate with internal partners, staff, volunteers, community, and external organizations. Work with internal partners to implement strategies for strengthening the Red Cross brand, ensure communication and a consistent experience for volunteers across all lines of service. Serve as a resource to volunteers and internal partners in order to maximize involvement, efficiency and institutionalization of volunteer support.
• Evaluate effectiveness of programs or services and ensure accurate and timely reporting of all assigned metrics to management. Monitor outcomes and results to reinforce organizational accountability.
• Research new and effective ways to utilize volunteers to support initiatives. Drive change management initiatives. Identify and implement process and performance improvements to enhance operational success. Provide input on strategy implementation and execution of national programs as necessary.

Travel:
Ability to travel to field offices and events.

• Education:
  
  Bachelor's degree required or equivalent combination of work experience and education.
• Experience:
  
  Minimum of 5 years of related experience.
• Management
  
  Experience:
  
  Minimum of 3 years of supervisory or management experience. Experience managing teams virtually and maintaining partnerships remotely is vital.

• Excellent organizational skills and ability to effectively implement programs.
• Ability to work on a team.
• Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately.
• Must have the ability to work independently while developing a functioning team as well as have excellent interpersonal skills in dealing with all levels of staff, volunteers and donors.
• Excellent oral and written communication skills, including training, presentation and negotiating skills.

• The annual salary for this position is $80,000.00 – $93,000.00.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO:
  Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to a 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance:
  Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

To view the EEOC Summary of Rights, :
Summary of Rights.