US DC PL FSQ Manager

Responsibilities

• Audit Hello Fresh 3PL and Co‑manufacturing sites to ensure food safety standards are maintained in accordance with Hello Fresh Food Safety Policies
• Ensure the integrity of ingredients and packaging are within FSQA specifications
• Implement processes to improve site performance (KPIs) and consistency of supplied products
• Conduct on‑site evaluations, onboarding, training, and other functions related to the site
• Promote a customer‑first environment focused on delivering the highest quality product to customers while ensuring food safety standards are maintained
• Manage food safety standards for all private‑label products
• Vet additional third‑party manufacturers, maintain current relationships with suppliers and establish onboarding standards
• Partner with Procurement, Operations and other departments to develop SOPs, process‑based audits and KPIs that drive standardization and improvement across all aspects of the company

• Trusted Partner & Adviser: able to cultivate collaborative partnerships with others inside and outside the organization to provide information, assistance and support
• Bold: entrepreneurial spirit, not afraid to take calculated risks, visionary leader who listens to the team and values their ideas
• Strategic: critical thinker who uses logic to identify alternatives, evaluate, and present approaches to solve complex problems while planning contingencies
• Customer‑focused: understands the importance of customer experience and delivers excellence in planned outcomes with high levels of care and satisfaction
• Results‑oriented: recognizes and resolves ambiguous or challenging situations, maintains focus on meeting or exceeding goals and paves the way for efficiency

• Bachelor’s Degree (Master’s preferred) in Food Science, Microbiology, Supply Chain, or related; alternatively high school diploma with no less than 4 years’ relevant experience
• 2+ years of experience in Quality, Supply Chain, Vendor Management or Food Manufacturing
• 1+ year of supplier or vendor management experience, including presentations, negotiations, onboarding/off‑boarding, performance evaluations, quality inspections, audits, etc.
• Well‑versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
• Background in Supplier/Co‑Packer Management and Supplier Auditing
• Quality or Ingredient Certifications a plus (ASQ, SQF, AIB, etc.)
• Proficiency in Microsoft Office (Excel, Word, PowerPoint), Google Apps (Gmail, Drive, Sheets, etc.) and Tableau capabilities

• Competitive hourly rate, 401(k) company match that vests immediately upon participation, and team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to Hello Fresh meal plans (Hello Fresh, Green Chef, Every plate, and Factor_)
• Access to Employee Resource Groups open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast‑paced, mission‑driven company that is disrupting the traditional food supply chain

New York Pay Range: $101,430—$117,300 USD

Illinois Pay Range: $94,815—$109,650 USD