Employment Specialist

World Relief Overview

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war‑torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

As an Employment Specialist, you will walk alongside newly arrived refugees, asylees, and other immigrants, while also supporting ongoing clients through their employment journey as they build foundational stability and progress toward long‑term career mobility. You will provide individualized assistance in their search for initial employment and collaborate with them on employment related matters, including job retention and job re‑placement. In this role, you will help clients become economically self‑sufficient by preparing them for employment, utilizing WRDA’s extensive employer contacts to place them in jobs, and offering counseling on job upgrades and career pathway opportunities.

You will also support clients in identifying both immediate and long‑term career goals, guiding them through the steps needed to achieve advancement into higher skilled, higher wage roles, including referring them, when ready, to Career Pathways services and/or educational programming that aligns with their advancement goals. Finally, you will maintain and expand a strong employer network that creates accessible, quality opportunities for clients at every stage of their employment journey, whether they are securing their first U.S. job or seeking growth in their careers.

This position will be based out of our Aurora and Carol Stream offices.

• Provide individualized workforce coaching, including pre‑employment counseling, assessments, and career guidance based on participant needs, English level, and work readiness.
• Deliver job readiness training through one‑on‑one and group sessions, covering resumes, interviews, job search strategies, and workplace expectations.
• Support job placement by matching participants to appropriate opportunities and assisting with applications, interviews, and onboarding.
• Develop individualized transportation solutions to ensure reliable access to employment.
• Provide retention and follow‑up support, including ongoing coaching to address workplace challenges and promote job stability.
• Promote career advancement by helping participants identify goals and connecting them to training, credentials, and career pathway opportunities.
• Engage employers and community partners to build relationships and align job opportunities with participant skills.
• Maintain accurate documentation and ensure compliance with program and grant requirements.
• Collaborate across teams, programs, and volunteers to coordinate services and support participant success.

• Mature and personal Christian faith.
• Committed to the mission, vision, and values of World Relief.
• Desire to serve and empower the Church to impact vulnerable communities.
• Able to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals’ For the Health of the Nation document.
• Strong interpersonal, relational, and cross‑cultural communication skills, with the ability to effectively coach, motivate, and empower individuals from diverse backgrounds to achieve personal and employment goals.
• Ability to communicate clearly with individuals of varying English proficiency levels and adapt coaching approaches to meet different learning styles and work histories.
• Demonstrated ability to manage multiple priorities in a fast‑paced environment with flexibility, organization, and attention to detail.
• Effective problem‑solving, critical thinking, and conflict resolution skills, including the ability to advocate for…