Food Safety & Quality Assurance Plant Supervisor

Food Safety & Quality Assurance Plant Supervisor

The Food Safety & Quality Assurance (FSQA) Plant Supervisor is responsible for executing and enforcing Portillo's food safety and quality policies and programs within the assigned plant and ensuring compliance with GFSI, USDA and FDA FSMA standards across production and warehousing operations. This role provides day-to-day leadership within the plant and partners closely with the FSQA Manager to support consistent execution of food safety and quality standards.

The FSQA Plant Supervisor is responsible for overseeing daily FSQA execution within the assigned plant, including technician supervision, compliance monitoring, escalation management, and operational decision making related to food safety and quality. Food safety, regulatory compliance, and product quality are critical priorities of this role.

This position is plant-based and requires on-site presence at the assigned manufacturing facility Monday through Friday to support daily FSQA operations.

Essential duties and responsibilities include:

• Execute and monitor compliance with all food safety and quality assurance programs established by Portillo's
• Conduct monthly GMP inspections and KPI reporting
• Coordinate execution of the plant pest control program
• Manage and oversee daily work activities of FSQA technicians across plant operations from receiving through production and shipping
• Responsible for prioritizing daily FSQA activities and allocating team resources to support operational and compliance needs
• Manage product holds including communication of non-conformances to authorized personnel in a timely manner, destruction of non-conform ant products, release of approved products and reporting of non-conform ant products and disposal
• Participate in cross functional teams to ensure effective implementation of food safety and quality initiatives and other processes, as necessary
• Execute environmental program swabbing according to policy and identify needs for additional microbiological testing
• Analyze plant-level food safety and quality data to identify trends, escalate risks, and provide operational recommendations to management
• Maintain plant-level FSQA documentation and ensure compliant retrieval and completion of required FSQA records, including proper and timely HACCP/PCQI sign-off
• Support development of FSQA technicians through coaching, training, performance feedback, and daily leadership

Organization relationships:

This position reports to the FSQA Manager with a dotted line to the Plant Manager.

Required qualifications:

• 5+ years of FSQA experience or bachelor's degree in Food Science, Biology, Chemistry or related field
• Troubleshooting, data analysis, and investigative skills
• Must have strong computer skills and be proficient in Microsoft Office including Word and Excel
• Ability to operate independently within established FSQA programs, standards, and procedures
• Demonstrated ability to manage and develop team members
• Sound reporting, with good interpersonal and communication skills (written and verbal)
• Good organization and time management skills, with attention to detail
• Bilingual in English and Spanish strongly preferred

Preferred qualifications:

• HACCP certification preferred
• PCQI certification preferred
• Internal or Lead Auditor Certification preferred
• Knowledge of Six Sigma/Lean Manufacturing is a plus
• Knowledge of government regulatory requirements in food (USDA, FDA FSMA) a plus
• Knowledge and experience with GFSI, SQF, GMP's, Sanitation, Pest Control, Food Safety and HACCP systems, Quality Training, Allergens, Operations and applicable programs/regulations a plus

The pay range for this role is $65,000 - $80,000. Your actual compensation will depend on experience, location, and/or additional skills you bring to the table.

This position is also served with:

• Participation in a discretionary bonus program based on company and individual performance, among other ingredients
• A monthly technology reimbursement
• Quarterly Portillo's gift cards
• A bun-believable benefits package that includes medical, dental, and vision insurance along with paid time off, life insurance, and our 401(k) plan with a company match