Inventory Control Specialist, Chicago

Overview

The Hermès Chicago Boutique opened in 1990 and focuses on providing extraordinary service to clients as part of the Northern Region. This position reports to the Operations Manager and works collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity: The Inventory Control Specialist is responsible for the management of the store inventory. Primary duties include receiving packages and merchandise into the store inventory accurately and efficiently on the day of arrival, ticketing merchandise, and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately. All records associated with receiving and stocking merchandise will be neatly and accurately maintained in filing systems.

The Inventory Control Specialist processes, records and follows up on all after-sales service. The role provides support to store management to organize, conduct and reconcile weekly cycle counts and bi-annual inventories. The Inventory Control Specialist is also responsible for ordering and maintaining adequate stock levels in shipping/selling supplies, as well as store and kitchen supplies.

All other duties as assigned by the supervisor.

About the Role: Maintain an accurate and organized store inventory. Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and Operations Manager.

• Process all incoming and outgoing shipments within the business day they are generated. Ensure proper documentation is completed.
• Check in all returns against previous day’s business.
• Print and ticket merchandise, returns and price updates.
• Process, record, maintain and follow up on all aftersales service.
• Process damages, maintain inventory for damages.
• Work with Store Management to analyze business and replenish needs.
• Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis.

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• 2+ years of experience in operations, experience in a luxury environment preferred
• Effective written and verbal communication skills.
• Ability to effectively analyze information.
• Ability to problem-solve.
• Ability to multi-task with accuracy.
• Attention to detail.
• Ability to follow both written and verbal policies and directives.
• Attention to asset protection and inventory control.
• Experienced with technology to fully utilize internal systems as well as external shipping software programs.
• Ability to lift between 0-25 lbs. without assistance.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support and more

Salary range: $25.00 to $28.00 per hour. Actual rates are determined based on the job, location, and individual experience.

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops. Hermès employs more than 15,000 people worldwide with over 6,000…