Lead Team member- Hardlines Sales floor

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to‑day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.

• Provide exceptional customer service and support guests throughout the store
• Help guide team members in their daily decisions to ensure consistency and strong execution
• Act as a resource for questions and keep the team aligned with priorities
• Maintain a clean, organized, and well‑stocked Hardlines department
• Execute pricing, signing, and merchandising standards with a high level of accuracy
• Support planograms, displays, and seasonal transitions
• Assist with inventory, stocking, and replenishment
• Partner with leadership to keep operations running smoothly

• Engage peers to provide the best possible shopping experience for our customers, including an exceptional checkout experience
• Communicate with team members and assign daily work tasks
• Mentor and coach other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards; ensure team members complete required trainings
• Support training of new team members or cross‑training of high‑potential talent; provide peer coaching on job responsibilities and standards to positively impact productivity
• Work with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales, and profitability
• Guide the team in compliance with food safety standards and regulations and work in a safe manner aligning to 200% accountability
• Lead team members to ensure ordering, receiving, stocking, pricing, and product display are completed where applicable
• Create an environment that supports the Meijer culture, including valuing diversity, equity, and inclusion
• Operate a register and perform cash handling when needed
• Operate powered equipment where applicable
• Participate in period‑end inventories where applicable to help achieve goals
• May act in lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position; additional duties may be assigned or required

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members
• Initiates interactions with customers and peers
• Excellent verbal and written communication
• Retail or other customer‑service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported

Step pay plan that generally starts between $18.00 and $19.50 per hour; the actual rate offered will meet or surpass the legal wage requirement for the job's location.

• Medical, dental, vision, and life insurance
• 401(k) plan with employer match
• Disability leave and paid time off (PTO)
• Paid parental leave
• Paid education assistance, including free education
• Childcare subsidy
• Additional programs supporting work‑life balance, long‑term health, and financial security

Meijer is an equal‑opportunity employer fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer’s policy is to not discriminate because of any applicant or team member’s race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully‑protected classification.

If you have a disability and require a reasonable accommodation to complete any part of your application, please submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.