Temporary Sales Support Associate

Role Overview

Sales Support Associate at Coach plays an essential role in ensuring a smooth, efficient, and brand‑consistent customer experience at the point of sale and throughout the sales floor.

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market, including supporting social media engagement.
• Operate the POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

• At least 1 year of previous retail experience (cashier, stock, or comparable sales environment).
• Knowledge of current fashion trends and competitive brands in the marketplace.
• Proficiency with cash register systems, basic computer skills (iPad/laptop, Mobile POS, Internet), walkie‑talkie, and reading price/product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast‑paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.
• Schedule flexibility: ability to work nights, weekends, peak busy season, high‑traffic sales days, and public holidays.
• Physical ability to lift at least 25lbs regularly (up to 50lbs occasionally) and to climb, bend, kneel, and maneuver on the sales floor and in the stockroom.

Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

• Base Pay Range $15.00–$19.50 per hour.
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Coach is an equal‑opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based entirely on qualifications and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected basis.

Tapestry, Inc. will provide reasonable accommodation for applicants and employees with disabilities or religious beliefs that would otherwise prevent a job applicant or employee from performing the essential job functions.