Experience Lead: Pet Retail & Customer Service
Job in
Aurora, Kane County, Illinois, 60505, USA
Listed on 2026-08-22
Listing for:
PetSmart
Full Time
position Listed on 2026-08-22
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail Support, Retail & Store Manager
Job Description & How to Apply Below
Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This role drives loyalty initiatives, promotes events, and supports store safety, cleanliness, merchandising, and associate engagement.
Candidates should have 2+ years of retail experience, leadership skills, and flexibility to work evenings, weekends, and holidays.
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