Business Development Specialist; Hybrid

Overview

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key. We’re also looking for unique enthusiasm, high integrity, courage to embrace change, and if you know a few jokes, that puts you on the top of our list.

Business Development Specialist

We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

• Parts Town Pride – check out our virtual tour and culture
• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options:
  Access your pay as you earn it, to cover unexpected or even everyday expenses
• Health, dental and vision insurance; 401(k) with match; employee assistance programs and time away

The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with service contractors. You will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal connection with customers and learn their challenges to utilize the Parts Town value proposition to find solutions.

You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.

• Place 60 outbound calls daily to new and existing customers.
• Identify, cultivate, and build new customer partnerships in the commercial food service and HVAC industries by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
• Build in-depth knowledge on commercial food service and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while fostering relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM () for timely, accurate reporting.
• Conduct research on accounts to understand their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships, etc.).

• 1–3 years of experience in inside sales, business development, customer service or account management
• Bonus points if you have experience in the commercial food service or HVAC industries
• Passionate about building something new and solving problems
• Proactive and organized – taking initiative and following through are a must
• Resilient – you see rejection as an exciting challenge
• Excellent communication skills and proficiency in English (verbal and written)

Our team is serious about team lunches and decorating desks to celebrate birthdays and milestone anniversaries. Start thinking about what you’ll bring to your first potluck at Parts Town.

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. The salary range for this role is $55,094.88–$74,352.58 annually ($26.48–$35.74 hourly), based on qualifications, experience, and geographical location. Parts Town is a pay-for-performance company. In addition to base pay, some roles offer a profit-sharing program and an annual bonus depending on the role.

Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and is an equal opportunity employer. All qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.