Strategic Sales Manager

Job Overview

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues, and society at large.

Seeking a Strategic Sales Manager to join our dynamic Higher Education Sales & Success Team. This role focuses on increasing Wiley’s digital market share through a comprehensive strategic plan for sales and success, driving course, departmental, account, and divisional sales growth and renewals. The position leads a team of Digital Learning Executives and Customer Success Managers, responsible for selecting, recruiting, developing, and retaining top talent.

• Develop and successfully execute a 1‑3 year strategic plan to increase digital market share in the region.
• Drive takeaways with digital required and renewable revenue, generating better‑than‑industry growth rates.
• Achieve yearly validation goals within the region, surpassing prior year levels.
• Ensure best‑in‑class customer experiences throughout the region and drive a performance culture.
• Build and maintain a pipeline of short‑term and long‑term customers, including market development, pilots, and expansions.
• Develop operating budgets, including territory alignment, sales targets, and expenses, and manage staff utilization and resources.
• Recruit, develop, and retain top talent, ensuring an effective selection and development process for field and inside sales reps.
• Reduce churn of Wiley
  
  PLUS and Alta digital, improving digital revenue penetration and customer retention.
• Maintain expert knowledge of industry trends, competitive landscape, and educational trends.
• Identify digital business opportunities that contribute to the growth and profitability of Higher Education.
• Manage fiscal year‑end profitability and oversee related financial responsibilities.

• Undergraduate degree or equivalent work experience.
• 3+ years proven success in sales and 3+ years experience directly managing a high‑performing team.
• In‑depth knowledge of the publishing process and Higher Education digital content sales.
• Comprehensive understanding of selling digital platforms, course management systems, and digital content.
• Strong product knowledge and understanding of market and curriculum strengths and weaknesses.
• Strategic planning experience with demonstrated sales growth and increased market share.
• Success in competitive signing situations and developing long‑term relationships with customers and authors.
• Proficiency with Microsoft Office, , and Learning Management System functionality.
• Excellent oral and written communication, presentation, listening, negotiating, and interpersonal skills.
• Must reside within the territory:
  Illinois, Indiana, Kansas, Iowa, Wisconsin, Minnesota.
• Valid driver’s license and readiness for overnight travel up to 20% of the time.

Travel includes regional and national conferences, sales meetings, visits to corporate offices, and university/community college targets, especially during spring and fall selling seasons.

• Competitive compensation ranging from USD
  94,900 to 139,300 (dependent on location, skills, and experience).
• Meeting‑free Friday afternoons, continuous learning opportunities, and internal mobility.
• Comprehensive benefits package and commitment to fair, transparent pay.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or any other characteristic protected by applicable laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities.

Applicants who require accommodation to participate in the job application process may contact  for assistance.