Generics Retail Sales Specialist

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

This role is in support of Cencora's distribution services in the US operating through our Amerisource Bergen business.

We are seeking an energetic, relationship-driven Generics Sales Specialist (GSSR) who excels at delivering exceptional customer experience and expanding business with retail pharmacy customers. In this position, you will blend data-driven insights, consultative sales methods, and a true passion for sales to help customers succeed, identify new opportunities, and establish long-term partnerships.

8am-5pm

$19/hr-$25/hr (DOE)

• Drive generic sales within a targeted territory of accounts.
• Achieve weekly and monthly sales and activity goals as established with the department manager, including but not limited to call volume, percentage of calls leading to an order, volume, and revenue.
• Create and maintain an ambitious and comprehensive territory coverage plan that meets KPI standards, leveraging data and reporting tools (e.g., Power BI dashboards) to prioritize daily call activity, identify high-value opportunities, and focus on accounts and products that generate the greatest impact.
• Monitor and analyze reports and data to measure the growth of PRxO generics revenue; develop and implement strategies to ensure sustained growth, utilizing enterprise tools and dashboards for informed decision-making.
• Partner with the Corporate Generics team and other Generic Managers to implement a consistent PRxO approach, align on key components for account‑specific compliance and current sales strategies.
• Support and execute programs to drive PRxO sales (e.g., new product launches, brand-to-generic conversion opportunities, and compliance improvements), proactively identifying gaps and recommending solutions to optimize customer performance.
• Use Salesforce to update customer activity, ensuring visibility across the enterprise.
• Provide tailored updates to current customers about latest programs, promotions, pricing strategies, and products or services, maintaining excellent communication and follow-through.
• Collaborate with the Hybrid Sales Executive team to develop account‑specific strategies, considering the customer’s vision and goals, current PRxO sales and compliance, and generics best practices.
• Develop a deep understanding of customer needs through ongoing dialogue; apply generics expertise, competitive insights, and financial acumen to educate customers on cost‑saving opportunities, optimize generics utilization, and tailor solutions to their business environment.
• Provide feedback, industry knowledge, and specific recommendations to the Generics team on programs, products, and pricing.

Bachelor’s degree in business administration, sales, marketing, or a similar field, or equivalent experience. Experience in the pharmaceutical industry is preferred.

• Minimum of 2 years of experience in sales, customer relationship management, or pharmaceutical sales, ideally focused on generics and specialty solutions.
• Proven adaptability to frequent product and procedural updates in a fast‑paced environment.
• Demonstrated ability to foster and sustain strong customer relationships, with a commitment to delivering exceptional service and satisfaction.
• Solid understanding of sales management principles, goal setting, and strategic sales methodologies aligned with the GSSR function.
• Effective verbal and written communication skills, capable of sharing information clearly with internal teams and external customers.
• Strong interpersonal skills, with the ability to cultivate productive business relationships and collaborate across functions.
• Ability to analyze customer financial data and recommend strategic solutions to address identified challenges.
• Skilled in evaluating industry…