Vaccines Specialist, Health and Science Professional - Peoria, IL

Role Summary

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk‑based compliance‑quality culture is innovative and customer‑oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients. All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere.

Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and have the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate and bring therapies to patients that significantly improve their lives.

The Vaccines Health and Science Professional (HSP) is responsible for the promotion of a Vaccines Portfolio across customers and channels. This position will require regular live in‑field customer engagement in addition to virtual engagements. The HSP is accountable for launching new products, deciding upon the best strategies to manage business relationships, understanding and securing formulary access, and engaging in product promotion within the assigned geography.

In addition, the HSP is charged with sales efforts and relationship development with customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs). The HSP should possess customer, market and business acumen combined with strong product and disease‑state knowledge; demonstrate strong sales, strategic business development, account management skills and in‑depth customer engagement expertise in both virtual and in‑person settings;

utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow‑ups); have outstanding communication skills; be adept at operating digital and virtual tools/multi‑platforms. Effective at working remotely in collaboration with cross‑functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.

• Drive sales in assigned territory to maximize approved business objectives.
• Engage with customers both face‑to‑face and virtually.
• Develop and implement effective business and territory call plans; effectively identify and implement live/virtual engagement strategies with customers to maximize overall effectiveness and impact.
• Effectively build rapport and relationships with customers in both live and virtual environments; use judgment to maintain customer engagement by successfully utilizing existing and ever‑changing digital tools effectively for successful customer engagement.
• Understand and leverage internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities.
• Compliantly leverage product and disease‑state knowledge using approved clinically‑oriented disease‑state information and patient resources, as applicable.
• Demonstrate market knowledge, uncovering barriers and drivers across all relevant business channels (Public Health, Private Market, Retail, etc.).
• Collaborate effectively and compliantly with cross‑functional colleagues, including Field Medical and Account Management, to address customer inquiries and advance Pfizer objectives.
• Complete all administrative expectations on time and compliantly (e.g., enter customer calls appropriately, submit expenses, respond to all requests from sales leadership, managers and/or Pfizer internal partners).

• Bachelor’s Degree plus minimum 2 years of experience in one or more of the following OR an associate’s degree with 6+ years of experience; OR high school diploma (or equivalent) with 8+ years of relevant experience.
• Experience in professional sales or promotional activity.
• Small business owner or other entrepreneurial experience.
• Marketing, customer service and/or account management experience.
• Relevant healthcare/scientific…