PT Sales Supervisor - Chicago Outlet

Summary

Sales Supervisor responsible for supporting store management at the Chicago Premium Outlet location in Aurora, overseeing day-to-day operations, driving sales, delivering exceptional customer experience, and coaching the team to maintain store standards and procedures.

• Achieve or exceed individual and store sales and commercial KPIs
• Lead the sales floor to deliver a customer first experience and build client relationships
• Maintain a guest ready store environment that is welcoming and comfortable
• Provide styling expertise, seasonal trend and product knowledge to build sales
• Illustrate client journey stages and drive repeat business through core behaviors
• Initiate client contact and follow up on sales events and inquiries
• Foster collaboration and open communication with colleagues and management
• Open and close the store according to company procedure and organize sales floor and stockroom

• 3+ years experience in retail, sales, or industry adjacent role focused on customer service
• Prior leadership experience strongly preferred
• Experience generating sales and developing client relationships
• Demonstrated verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Computer skills including operating a POS and Microsoft Office
• Flexibility to work retail schedule including evenings, weekends and holidays