Security Officer L1

Overview

Security Officer L1 at NTT Global Data Centers acts as the front-line guardian ensuring safety of personnel, property, and infrastructure through daily operations, technology monitoring, incident response, and administrative reporting. This role leads day‑to‑day security duties under the Security Supervisor and collaborates closely with Data Center Operations and Shipping & Receiving teams.

• Ensures that all employees, clients, vendors, and visitors on company property have proper company‑issued identification.
• Patrols assigned post on foot to maintain visibility and observes possible unusual activity.
• Ensures that the client, its associates, and NTT Data Center personnel are provided with a safe and professional work environment.
• Monitors and maintains security technologies, including CCTV systems, and access control systems.
• Investigates, addresses, and reports security, maintenance, and safety conditions.
• Ensures daily administrative documentation is always concise and complete. This includes but not limited to, Shift Activity Reports, Incident Reports, Shift Passdown Logs, and other related written documentation.
• Adheres to NTT Data policy and security procedure manuals, in addition to Company policies.
• Assists personnel with security related requests.
• Completes assignments related to access control audits, combustible audits, badge discrepancy audits, as directed by supervisory/management staff.
• Assists with Shipping and Receiving tasks as necessary, including accepting, logging, and tracking shipments during times when the primary S&A Officer is not on‑site or otherwise unavailable.
• Responds to all site emergencies and coordinates with local emergency services.
• Investigates and reports fires, evacuations, hazardous situations/other facility‑related events.
• Maintains familiarity with Security procedures and policies in addition to Company policies.
• Thoroughly investigates all security‑related accidents/incidents, interviews witnesses, complaints, and victims.
• Guides personnel on security processes and protocols to ensure compliance.
• Regular and predictable attendance is essential.
• Performs other job‑related duties as assigned.

• Experience with standard methods, practices, tools, and equipment for the security team.
• Strong observation and surveillance skills, with the ability to detect and respond to security threats effectively.
• Knowledge of occupational hazards and safety rules.
• Ability to remain calm in an emergency.
• Excellent customer service in a client‑facing environment.
• Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co‑workers.
• Ability to operate in a rigorous process‑driven team environment.
• Ability to logically analyze and solve problems.
• Ability to multi‑task.
• Strong organizational skills.
• Ability to work with a flexible schedule as required.
• Strong Team Player.
• Ability to follow instructions, adhere to security procedures, and work effectively in a team environment.
• High School diploma or GED required.
• Additional education or training in security‑related fields is a plus.
• At least (1) year in a security role, or equivalent combination of education and professional background.
• Prior experience in a Data Center or similar environment is a plus.
• Prior experience in the administration and operation of access control systems, CCTV systems with digital recording, and photo , and Microsoft Office applications.
• Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.
• As a condition of employment, you are required to possess active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO) as mandated by state regulations, to be obtained within six months of commencing employment and maintained throughout your tenure as a mandatory requirement.

• Primarily walking, standing, and bending with some sitting.
• Requires the ability to bend, reach and stand for extended periods.
• Ability to hear, speak, and utilize a telephone and walkie‑talkie.
• Ability to communicate effectively with verbal, visual, and listening skills.
• Close visual work on…