Security Officer - Dispatch Scheduler

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Scheduler in Aurora, IL
, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  Join Allied Universal as a Dispatch professional supporting a dynamic retail location, where you will coordinate communications, monitor activity, and help guide timely responses to security-related concerns.

In this visible role, you will support routine operations, provide outstanding customer service, and contribute to a caring, reliable, and innovative team culture built on integrity, agility, and teamwork.

• Friday: 02:00 PM - 10:00 PM
• Saturday: 02:00 PM - 10:00 PM

• Provide customer service to clients, visitors, and staff by following site‑specific procedures, access protocols, and emergency response activities appropriate to the location.
• Monitor radio, phone, and electronic communications systems to receive calls for service, document activity, and dispatch personnel to security‑related incidents, maintenance concerns, and other priority needs in a calm, problem‑solving manner.
• Respond to incidents, alarms, and critical situations by gathering details, relaying accurate information to on‑site personnel and/or emergency services, and preparing clear reports for follow‑up.
• Conduct regular and random patrols around the business and perimeter as assigned, noting unusual activity, helping to deter unauthorized access, and communicating observations to the appropriate contacts.
• Maintain logs, incident records, and shift activity reports, and support coordination between site personnel, visitors, vendors, and management during routine operations and/or emergency situations.

• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: