Camera and Access Technician

Where Technical Skills Build Lasting Careers.

For nearly 60 years, Alarm Detection Systems, Inc (ADS) has helped businesses and homeowners protect what matters most through industry-leading security, video surveillance, access control, fire alarm, and other life safety solutions.

We're looking for an experienced Camera and Access Technician who enjoys technology, troubleshooting, and hands-on field work. In this role, you'll install, service, program, and maintain CCTV surveillance, access control, intercom, and related electronic security systems at customer locations.

At ADS, our culture is built on five core values:

• Customer First – We put our customers at the center of everything we do.
• Do What You Say and Whatever It Takes – We honor our commitments and follow through.
• Embrace Change & Pursue Growth – We continuously learn, improve, and adapt.
• Be a Team Player – We collaborate, support one another, and succeed together.
• Care About People – We genuinely care about our employees, customers, and communities.

As a Camera and Access Technician, you'll have the opportunity to work with a variety of electronic security technologies while continuing to strengthen your knowledge of networking, IP-based cameras, access control, video management software, and system troubleshooting. You'll work across different customer environments and technical challenges, giving you opportunities to continue developing your skills rather than doing the same work every day.

This is a field-based role that's ideal for someone who enjoys solving technical challenges, and seeing the results of their work firsthand.

We offer a comprehensive benefits package designed to support your health, financial well-being, and career growth.

• Company Vehicle
• Company Cell Phone
• Tool Allowance
• Health, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Paid Parental Leave
• Continuous Professional Development Opportunities
• Company-Sponsored Events – Friends and Family Welcome!
• A Positive, Team-Oriented Work Environment

As a Camera and Access Technician, you'll help ensure our customers' electronic security systems are installed correctly, operating reliably, and ready to protect their people and property.

• Install, maintain, troubleshoot, and repair CCTV surveillance, access control, intercom, and related electronic security systems.
• Configure, program, and test IP cameras, access control panels, video management software (VMS), and related system components.
• Diagnose equipment and system issues using manufacturer specifications, diagnostic equipment, and your technical expertise.
• Perform functional testing, inspections, and system commissioning to verify proper system operation.
• Troubleshoot networking and connectivity issues related to electronic security systems.
• Read and interpret blueprints, wiring diagrams, schematics, and technical specifications.
• Educate customers on the proper operation and basic maintenance of their security systems.
• Document service activities, repairs, programming changes, and customer interactions accurately.
• Coordinate with customers, dispatch, project managers, and other ADS departments to complete work efficiently and resolve service issues.
• Maintain company tools, equipment, vehicle, and inventory in a safe, organized, and professional manner.
• Follow company safety procedures, installation standards, and applicable industry codes and regulations.
• Participate in an on-call night rotation based on department staffing.

You're someone who:

• Enjoys troubleshooting electronics, networking, and technology.
• Likes figuring out why something isn't working—and how to fix it.
• Is comfortable working with IP-based cameras, access control systems, and related software.
• Can work independently and take ownership of service calls from diagnosis through resolution.
• Communicates effectively with customers and can explain technical information in an approachable way.
• Is organized and able to manage multiple service calls and changing priorities.
• Is self-driven, dependable, and proactive.
• Enjoys learning new…