Customer Service Representative - Part-time Job Aurora area,Ohio USA,Customer Service/HelpDesk

Job Description

Are you ready to elevate your career with an esteemed insurance agency? We are seeking a talented Customer Service Representative to join our team and bring a touch of excellence to our operations. This part-time role offers 20 to 24 hours per week, providing the perfect balance for your schedule.

Key Responsibilities:

Exemplify exceptional phone etiquette to engage clients with warm and professional greetings
Enhance your proficiency in data management by updating client information in CRM systems, showcasing expertise in Microsoft Word and Excel
Act as a reliable point of contact for both prospective and current clients, offering timely and effective support
Efficiently organize agent appointment kits, demonstrating superior coordination skills
Facilitate communication with insurance carriers on various matters such as cancellation letters, change requests, and updates
Showcase your technical prowess by uploading monthly renewals from carriers into the CRM system
Collaborate with the team on special projects, including the annual open enrollment event, which may require additional commitment, including some Saturdays

Job Requirements

Qualifications:

High School Diploma or GED required
Proven track record of excellent Customer Service experience
Prior experience in health insurance, especially in Medicare, is a strong asset
Proficiency in Microsoft Office and accurate data entry skills are essential
Strong communication skills, attention to detail, and ability to manage multiple projects
Self-motivated, well-organized, and adept at working in a fast-paced environment
Ability to demonstrate patience, kindness, and professionalism with older clients
Flexibility to work a variable schedule, particularly during peak seasons

Successful candidates must pass a background check and drug screening.

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Part-time Customer Service Representative position, please submit your resume to , call , or TEXT "your name & 179657" to .

Additional Information

For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.

Meet Your Recruiter

Lakewood Office

With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.