Application Engineer

Application Engineer

This is an on-site position located in Aurora, Ohio.

Layer Zero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors.

Layer Zero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

The Application Engineer at Layer Zero Power Systems serves as a critical technical and commercial link between customers, outside sales, and internal engineering/operations teams. This role is responsible for managing the full pre-order lifecycle of engineered power distribution solutions, including low- and medium-voltage switch gear, PDUs, RPPs, busway systems, and other mission-critical electrical infrastructure.

You will develop accurate, compliant, and competitive proposals that align with customer specifications, industry standards, and Layer Zero's manufacturing capabilities, ensuring seamless transition from concept to execution.

Key Responsibilities:

• Customer Inquiry Ownership: Serve as the primary technical contact for incoming RFQs related to power distribution systems for data centers, industrial facilities, and other critical environments.
• Sales Partnership: Collaborate closely with outside sales to define bid strategy, positioning Layer Zero solutions for technical and commercial success.
• Electrical Take-Offs: Review electrical one-lines, plans, and specifications to perform detailed take-offs for switch gear, PDUs, transformers, busway, and related components.
• Specification Review: Analyze project specs to ensure compliance with UL standards, NEC requirements, and customer requirements; develop Compliance/Deviation documentation.
• Solution Engineering: Select and configure appropriate Layer Zero products, ensuring system performance, reliability, and scalability for mission-critical applications.

System Configuration & ERP Management:

• Project Setup: Create and manage project files in ERP/quoting systems (e.g., eBOSS or equivalent).
• Product Configuration: Configure custom-engineered electrical equipment including:
  Low/medium voltage switch gear, Power Distribution Units (PDUs), Remote Power Panels (RPPs), Busway and tap boxes
• Documentation Control: Maintain organized records of drawings, specifications, revisions, and communications.
• Order Alignment: Validate that configured solutions match purchase orders and customer expectations prior to order entry.

Pricing, Proposal & Customer Support:

• Proposal Development: Coordinate internal costing and supplier pricing to build detailed, professional proposals.
• Technical Support: Act as a subject matter expert for both sales teams and customers, answering technical questions and supporting design changes.
• Revision Management: Manage scope changes and update proposals accordingly throughout the sales cycle.
• Purchase Order Review: Verify terms, scope, and technical requirements on customer POs; resolve discrepancies proactively.

Project Hand-Off & Execution Support:

• Internal Kickoff: Lead project handoff meetings with engineering, project management, and operations teams.
• Submittal Preparation: Develop and deliver comprehensive submittal packages including drawings, datasheets, and compliance documentation.
• Engineering Support: Provide technical clarification and support during submittal review and production phases.
• Project Continuity: Assist Project Managers in addressing customer comments, change orders, and technical inquiries.

Qualifications:

• Education: Bachelor's degree in Electrical Engineering (preferred) or related field
• Electrical Expertise: Strong understanding of power distribution systems, Familiarity with NEC, UL (e.g., UL 891, UL 1558), and industry standards
• Technical Skills: Ability to read and interpret…