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Customer Service Coordinator

Job in Aurora, Portage County, Ohio, 44202, USA
Listing for: Tharp Consulting
Full Time position
Listed on 2026-07-25
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Role: Front-End Supervisor

Responsibilities Include
  • Promoting an excellent customer experience through prompt, courteous service and engagement
  • Leading and mentoring Associates, training on customer service and loyalty programs
  • Managing register functions, POS coverage, and Associate breaks
  • Addressing customer concerns promptly to ensure satisfaction
  • Ensuring store tasks are completed according to plan, prioritizing effectively
  • Communicating clearly with team and management on priorities and progress
  • Supporting store safety, adherence to policies, and shrink reduction efforts
  • Promoting credit and loyalty programs and maintaining a safe environment
Qualifications & Skills
  • 1 year retail experience and 6 months of leadership experience
  • Strong communication, organizational, and multi-tasking skills
  • Ability to train and work collaboratively with team members
  • Flexibility to work nights and weekends
Additional details:

Competitive salary, benefits including discounts, health coverage, paid leave, and more. Focus on fostering a diverse, inclusive, and supportive work environment with opportunities for growth.

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