Sales Lead, Aurora Farms Outlet

Responsibilities

• Providing exceptional client services and operating as Manager on Duty in the absence of a manager.
• Performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions, and opening/closing the store.
• Referring duties requiring managerial experience or approval to the Store Manager, such as disciplinary action, hiring, and terminating associates.
• Embracing company values and setting an exemplary example through behavior.
• Ensuring compliance with all Ann Inc. practices and procedures.
• Executing additional responsibilities assigned by the Store Manager or Co‑Manager.
• Supporting the Store Manager and Co‑Manager in overseeing the store’s operational functioning, including business strategy and goal attainment.
• Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities.
• Utilizing tools to foster a client‑focused team environment.
• Anticipating client needs and communicating store metrics and individual performance to motivate associates.
• Coaching associates in the moment on client interactions and performance to maximize productivity.
• Performing opening and closing procedures, managing keys, bank deposits, and other operational tasks in the absence of management.
• Using reports to make effective merchandising decisions and styling the store to Division standards.
• Assessing and acting to drive operational excellence through Standard Operating Procedures (SOPs).
• Ensuring optimal coverage and productivity across all store areas through appropriate scheduling.
• Completing daily tasks to keep the store running smoothly and meeting all Ann Inc. standards and guidelines.
• Recording time worked accurately via the Ann Inc. Time and Attendance system and remaining flexible to business needs.
• Understanding current fashion trends and articulating them with Ann Inc. interpretations during client interactions.
• Adhering to Ann Inc. dress code guidelines when representing the brand.
• Treating others fairly and with respect, valuing differences.

• Client Service
  :
  Ensures that the client remains the top priority while balancing required tasks and overall store operations.
• Store Operations and Organization
  :
  Ability to organize, delegate, prioritize assignments, and meet deadlines.
• Merchandising
  :
  Knowledge of visual standards and techniques, and ability to implement and maintain them according to Ann Inc. guidelines.
• Accuracy
  :
  Ability to handle cash and provide change without error, prepare nightly deposits, and capture accurate transaction information.
• Communication
  :
  Communicates effectively with clients, management, business partners, and associates.
• Schedule
  :
  Ability to work a flexible schedule, including evening and weekend shifts.
• Physical
  :
  Ability to lift and carry up to 20 pounds occasionally and maneuver around the sales floor, stock room, and office.
• Educational Requirements and Experience
  :
  • High School Diploma or GED.
  • Minimum six months experience as a Sales Associate with Ann Inc. or equivalent retail experience in an associate or higher role.
  • Part‑time or full‑time managerial experience preferred.

Location
:
Store 2205 – Aurora Farms – Ann Inc. – Aurora, OH 44202

Position Type
:
Regular / Part time

Pay Range
: $12.00 – $15.00 hourly USD

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.

The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation, please contact  The Company will make reasonable accommodations for otherwise qualified applicants or employees unless such accommodations would impose an undue hardship on the operations of the Business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.