Purchasing Coordinator​/Customer Service Coordinator

Administrative Assistant / Customer Service / Purchasing Coordinator

We are seeking a highly organized, dependable, and customer-focused Administrative Assistant / Customer Service / Purchasing Coordinator to join our team. This role is ideal for someone who enjoys wearing multiple hats and thrives in a fast-paced office environment.

The successful candidate will provide administrative support, deliver exceptional customer service, and assist with purchasing and vendor coordination while serving as a key point of contact for customers, suppliers, and internal team members.

• Answer incoming phone calls and greet visitors professionally.
• Respond to customer inquiries via phone and email.
• Process customer requests and provide order updates.
• Resolve customer concerns or escalates issues to the appropriate department.
• Build and maintain positive customer relationships through excellent service.

• Provide daily administrative support to office staff and management.
• Schedule meetings and maintain calendars.
• Prepare reports, spreadsheets, correspondence, and other business documents.
• Maintain organized electronic and paper filing systems.
• Order office supplies and monitor inventory.
• Coordinate incoming and outgoing mail and shipments.
• Assist with special projects and other administrative duties as needed.

• Create and process purchase orders.
• Obtain vendor quotes and compare pricing.
• Coordinate with suppliers regarding deliveries and order status.
• Maintain accurate vendor records and purchasing documentation.
• Monitor inventory levels and reorder supplies as necessary.
• Resolve invoice discrepancies with vendors and accounting.
• Develop and maintain strong supplier relationships.
• Support purchasing process improvements and cost-saving initiatives.

• High school diploma required;
  Associate's degree preferred.
• 2–5 years of experience in administrative support, customer service, purchasing, or a related office environment.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a high level of accuracy.
• Proficiency with Microsoft Office (Outlook, Excel, Word, and Teams).
• Experience with ERP systems, purchasing software, or Quick Books is a plus.
• Ability to work independently and collaboratively within a team.
• Strong problem-solving and time-management skills.
• Positive attitude and willingness to learn.

• Customer service experience in a manufacturing, distribution, or B2B environment.
• Purchasing or procurement experience.
• Administrative office experience.
• Experience with inventory management or ERP systems.