Dir Lean Site Consultant and Lean Trainer

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well‑being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

The Director, Lean Site Consultant is an internal site level Lean leader and subject matter expert who will provide leadership to the implementation and governance of Wellstar's Lean Program. This role is a Lean subject matter expert, driving site‑wide adoption of problem solving and continuous process improvement through facilitation of cross‑functional teams toward sustainable, repeatable, and quantifiable results. The director will drive strategic deployment that will enhance patient care, quality and safety, and key systems by building effective customer‑focused relationships and deploying a process improvement strategy utilizing Wellstar's Lean Road Map as the primary strategy.

This individual supports the implementation of the site's strategic plan as developed by the site and system executive leadership team in a matrixed organization alignment with the Lean Transformation Office (LTO). The role will support Executive Sponsors, Process Owners, Physician and Administrative Leaders, and Front‑line staff. It facilitates leadership to challenge status‑quo thinking, resolves conflicts within teams, and ensures forward progress while breaking down barriers.

The Director, Lean Site Consultant provides training and coaching to develop Wellstar employees and leaders across all levels of the site, including the Lean Site Consultants and Facilitators. This role leads the knowledge transfer of Lean philosophy and methodology, including A3 thinking, and is responsible for influencing change by advocating for excellence. The position is part of a matrixed organizational structure that reports directly to a site executive leader and to the Lean Transformation Office.

Management system and site strategic Lean initiatives

• Communicate regularly and effectively with executive sponsors, team leaders, process owners, and other stakeholders about team progress toward goal achievement, critical factors and obstacles.
• Lead and facilitate improvement events and projects of a complex nature with minimal oversight, including assessment, planning, event facilitation and follow‑up/sustaining outcomes. Meet quality standards and the production of expected deliverables during all phases of the event and project life cycle.
• Utilize strong project management skills for each initiative, including developing clear project A3, proper scoping, timeline management, data collection, and pre‑project communication plans. Keep projects on track and key sponsors informed and engaged. Utilize escalation plans and countermeasures when project timelines or outcomes are at risk.
• Collect and analyze Lean process data, identifying opportunities, developing solutions, implementing improvements and assisting operational management to ensure sustainability.
• Gather and track the return on investment.

• Act as a change agent to instill process improvement culture throughout the organization.
• Teach the Lean improvement mindset and concepts for all levels of the site through classroom, workshop and project‑based coaching.
• Mentor and coach leadership teams in establishing and maintaining the strategic focus areas, action plans, dashboards, linked measurement system, and checking process to execute the work.
• Partner with operations to develop, implement and sustain the Well Star management system model, thus supporting the organization's goal deployment process.
• Support the development of leader standard work for a linked checking system and a linked learning system that connects organizational priorities to the work at the front lines.