Oil Lab Supervisor

Description

Who We Are:

From Georgia. For Georgia.Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

As the Oil Lab Supervisor, you will be responsible for the overall leadership, direction, and daily operation of the SOS Fluid Analysis Laboratory. This includes oversight of scheduling, staffing, workflow management, laboratory training programs, and ensuring a safe and compliant work environment. You will maintain Quality Assurance in accordance with ISO 9001 or ISO 17025 standards; ensure Health, Safety, and Environmental compliance;

and oversee the efficient and safe operation of analytical equipment and instrumentation. You will be responsible for delivering rapid, accurate test results and maintaining the highest ethical and technical standards, while also being accountable for employee development, customer satisfaction, operational efficiency, and supporting the financial performance of the lab.

• Align human capital to optimize output, ensuring proper workload scheduling and adequate coverage for hours of operation.
• Manage day‑to‑day personnel activities within the Lab, including training new employees and developing existing employees.
• Ensure the Lab operates at expected performance levels (24‑hour turn times).
• Liaison for the Fluid Lab with Condition Monitoring Analysts.
• Review and interpret oil, fuel, and coolant analysis data in accordance with CAT SOS Service guidelines.
• Provide detailed diagnostic recommendations related to component wear, contamination, and corrective actions.
• Provide technical support to Yancey sales, service, and customers regarding lubrication, condition monitoring, bulk oil supply, and SOS program tools.
• Contact customers immediately concerning critical reports; follow up to understand maintenance actions taken.
• Maintain and ensure accuracy of SOS Services database information.
• Oversee calibration, standardization, and quality control of laboratory instruments; ensure compliance with quality standards.
• Perform diagnostic repairs and preventative maintenance on lab instruments to ensure data accuracy.
• Maintain sample productivity to meet department goals.
• Produce high‑quality observation reviews and customer recommendations related to fleet equipment and lubricant trends.
• Promote best practices for lubrication and fuel storage/handling.
• Provide SOS program orientation and oil analysis training as needed.
• Perform diagnostics, repair and preventive maintenance actions on lab instruments as necessary to ensure accuracy data.
• Ensure that Yancey customers have a favorable impression and consistently good experience
• Assist laboratory operations during peak periods or absence.

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

To be successful in this position you should have strong leadership and organizational skills with the ability to translate laboratory objectives into structured workflows, clear schedules, and measurable performance outcomes. You must have excellent communication abilities for coordinating across laboratory staff, operations, safety teams, and customers to endure alignment, transparency, and timely delivery of accurate test results. You should also have a high level technical expertise and attention to detail to uphold Quality Assurance standard requirements, while maintaining strict Health, Safety, and Environmental compliance.

• 2+ years of lab experience.
• Experience using LIMS, CAT SOS Services Management, and SOS Services Web program is a plus.
• Experience with ISO 9000 or ISO 17025 Quality Assurance principles and practices a plus.

• Familiarity with heavy machinery…