German and English Speaking Support Associate

Overview

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. We started in 2014 with delivery of restaurant food and now offer delivery of almost everything, in over 500 cities in 30 countries. In 2022 we joined forces with Door Dash and continue to grow globally.

Working at Wolt is exciting and offers opportunities to learn, build, and ship more than in many other companies. If you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

We are looking for a Full-time (min. 40 hrs/week) German and English Speaking Support Associate to join our Support team in Tbilisi. In this role you will be part of our Shared Service Center, supporting German customers, courier partners and venues.

• Supporting our customers, courier partners and venues located in Germany via live chat and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• It is a shift-based role, so you are able to work during mornings, evenings, nights, and weekends (night shift transportation from the office will be provided by Wolt)
• Able to speak and write fluently in English, German and Georgian

• Medical insurance
• 24 days of vacation
• Wolt credits cashback benefit
• Sport discounts
• Wolt-wide training programs
• Team budgets per year
• Fruits and drinks at the office

If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, please apply with your CV. We review applications on an ongoing basis.

Please note: Using Google or ChatGPT in your answers is not permitted—we hope to see your own personal touch in your responses.

Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives to drive true innovation.