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Office/Customer Service Rep
Job in
Austell, Cobb County, Georgia, 30001, USA
Listed on 2026-02-12
Listing for:
Openwork
Full Time
position Listed on 2026-02-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Overview
Openwork/Rock Staffing is now hiring for a Clerical/Customer Service in Jackson, GA. For more details please call , or come see us at 2261 Highway 42 North Jenkinsburg, GA.
Hours are Monday-Friday 8am-530pm
Pay starts at $21.00 an hour
For this position you will need a resume that shows work history and work experience
Job requirements- Key Accountabilities:
- Provides timely and accurate order entry and management
- Tracks and monitors orders from receipt to delivery at customer location
- Prompt and professional email communication
- Ability to multi-task and prioritize demands
- Engages in cross functional collaboration to ensure successful order fulfillment
- Ensures timely response to customer inquiries
- Maintains accurate customer data and customer specifications
- Addresses customer concerns regarding product or services timely and accurately
- Updating of required SharePoint spreadsheets
- Experienced order entry and management experience in ERP/MRP/WMS systems (Microsoft Dynamics 365 a plus)
- Professional communication via email, phone, Teams
- Ability to multi-task and prioritize work effectively
- Understanding of manufacturing / production process
- Proven success with problem solving
- Excellent customer service skills
- Demonstrated ability to work as a team member
- Good follow-up and follow-through skills
- Teams and or Zoom chat/meetings experience
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