Office​/Customer Service Rep

Overview

Openwork/Rock Staffing is now hiring for a Clerical/Customer Service in Jackson, GA. For more details please call , or come see us at 2261 Highway 42 North Jenkinsburg, GA.

Hours are Monday-Friday 8am-530pm

Pay starts at $21.00 an hour

For this position you will need a resume that shows work history and work experience

• Key Accountabilities:

• Provides timely and accurate order entry and management
• Tracks and monitors orders from receipt to delivery at customer location
• Prompt and professional email communication
• Ability to multi-task and prioritize demands
• Engages in cross functional collaboration to ensure successful order fulfillment
• Ensures timely response to customer inquiries
• Maintains accurate customer data and customer specifications
• Addresses customer concerns regarding product or services timely and accurately
• Updating of required SharePoint spreadsheets

• Experienced order entry and management experience in ERP/MRP/WMS systems (Microsoft Dynamics 365 a plus)
• Professional communication via email, phone, Teams
• Ability to multi-task and prioritize work effectively
• Understanding of manufacturing / production process
• Proven success with problem solving
• Excellent customer service skills
• Demonstrated ability to work as a team member
• Good follow-up and follow-through skills
• Teams and or Zoom chat/meetings experience