Heavy Duty Power Customer Portfolio Manager - Power Outage Manager

Job Description Summary

Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. In this Lead Facing Engineering role you will need to demonstrate accountability for functional, business, and broad company objectives within Gas Power and impact profitability and customer satisfaction for assigned contracts and customer obligations.

• Represent GE Vernova and serve as a liaison between internal and external organizations for assigned customers, contributing to the overall NAM Power business service strategy.
• Foster strong customer relationships as the single point of contact, manage customer communication, and provide ongoing Gas Turbine Product technical and business support.
• Own contract leadership and fulfillment, including all project deliverables, understanding T&Cs, and managing invoicing/credit memos.
• Manage customer portfolio P&L and seek opportunities for growth.
• Develop site customer communication plans and review existing and new products/services for value.
• Organize pre‑outage, post‑outage, and milestone meetings and execute the Outage 360 process and Change Orders.
• Coordinate on‑site repairs and parts/ component repairs, plan repair scope, request quotes, schedule repairs, and address repair issues in the GEV network.
• Oversee Gas Power warranty and applicable commercial considerations, balancing maximum benefits for the customer and GE Vernova.

• Bachelor’s Degree from an accredited university or college (or a High School Diploma / GED with a minimum of 7 years of experience in the power generation industry, or an associate’s degree with 6 years of experience).
• Minimum of 5 years of knowledge and experience within the Power Industry / Technical Field Services or Contract Management with strong Mech Turbine knowledge.

• Bachelor’s Degree preferably in a technical / Engineering Mechanical, Electrical, STEM.
• Experience planning and executing outages.
• Strong quality background with Black Belt certification.
• Strong leadership, financial and commercial skills.
• Team leader in a dynamic, energetic, and proactive environment.
• Experience working with customer leadership teams.
• Demonstrated communication, presentation & organizational skills.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

GE Vernova’s Gas Power business engineers advanced, efficient natural gas‑powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry’s largest installed base.

• Compensation and benefits designed to reward high performers and help you manage your personal and family needs.
• Programs that support the way you live and work today.
• Opportunities to grow your career through learning and development.

At GE Vernova, we believe in the value of your unique identity, background, and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong.

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